points
Posted by: dove13au
8th Aug 2010 02:39pm
has any one else had problems redeeming points because they dont have mobile cannot get code to redeem have sent e mail to them but have had no response can any one tell me what to do ty
You must be a member to reply to this chat topic. Click here to sign in.
Help Caféstudy members by responding to their questions, or ask your own in Café Chat, and you will get the chance of earning extra rewards. Caféstudy will match these and donate equally to our two chosen Australian charities.
Australian Marine Conservation Society are an independent charity, staffed by a committed group of scientists, educators and passionate advocates who have defended Australia’s oceans for over 50 years.
ReachOut is the most accessed online mental health service for young people and their parents in Australia. Their trusted self-help information, peer-support program and referral tools save lives by helping young people be well and stay well. The information they offer parents makes it easier for them to help their teenagers, too.
Comments 11
Kessa1959
I've not had a problem with redeeming points (although I do use a mobile) and any other problems I've had with other issues have been sorted out quickly.
Kat82
yes I have points missing and still no $20 check or in bank wtf?
Brad
One of the greatest problems remains that several survey firms lock respondents out just a few points short of redemption. While such a practice may save them tens, perhaps hundreds of thousands of dollars, it's an unethical practice which needs to be addressed by the ACCC. Hopefully, they'll follow this up in 2014... .
phoenix
well you could always send an email to the support or as above call during office hours (if possible) and just ask if the status of your request can be verified
Kat82
can someone please explain to me what happens with our points? can we redeem them for cash or vouchers? How do we redeem our points?
3lions
Also Kat82, you will receive an email to confirm your redemption.
It usually appears in your bank account with in 21 days.
Cheers,
Lise :)
3lions
Hi Kat82,
click on my points, and it should guide you through the process, I have redeemed several times into my bank account like the other post said, an I've never had a problem.
Once you reach 200 points, you can redeem it for $20.
I hope this helps.
Cheers,
Lise
Kat82
great thank you heaps for that, could you please tell me where you go to redeem it when you are ready too?
ethereal
Once you get up to 200 points, you can redeem for $20 cash deposited into your bank account or a cheque. I think once you reach the minimum, a link appears under your points tally on the left of screen/
mummy2jj
sometimes the code takes a while to come through
Ladysusan
I couldn't get a code sent to my phone either so I phoned them during business hours. They were very helpful and the girl on the phone even offered to wait on the line while I went into the claim again so she could help me.